Job Brief: 

Sales associates are responsible for assisting customers as they look for products, keeping the store clean, ensuring the shelves are well-stocked and occasionally helping customers check out.

Responsibilities:

• Welcoming customers into the store or department in a friendly manner. 
• Acknowledging a customers pressence in a department in a timely, friendly manner. 
• Staying up-to-date and knowledgeable about products and their uses. 
• Explaining to customers the best products for their needs.
• Recommending related products to increase customers’ options and enhance the shopping experience. 
• Promoting special offers. 
• Contacting other store locations to source items that are not immediately available in the store based on customer requests.
• Monitoring the merchandise and notifying the managment team when items need to be restocked or out of stock.
• Restocking goods on shelves as neccessary.
• Keeping shelves in a clean and organised manner by practicing good mechandising habits. 

Skills Required:

• Secondary school diplomas desired
• In-depth knowledge of hardware and hardware related items 
• Excellent sales and communication skills
• 3 years experience in a retail or customer service enviroment would be an asset  

NOTE - A current certificate of character should accompany your CV. 

PLEASE NOTE: This description is only a summary of the basic Duties, Responsibilities, and Competencies neccessary to be able to perform this job satisfactorily. You will be expected to perform other tasks neccessary within the organisation.