Job Brief - 

Supervisor will support the Store Manager in maintaining company procedures and policies to ensure a consistent environment which enhances the overall shopping experience for customers. 

Responsibilities -

• Supervise and train staff
• Tracking employee attendance, ie time management, lates, holiday schedules, etc 
• Processing returns, void transactions and any other operations that require supervisor approval. 
• Inspect received goods and update inventory reports.
• Manage staff or customer concerns and communicate with the Store Manager to find a resolve. 
• Managing and implementing good store merchandising practices to maintain an organised retail structure.
• Reconciling of POS units at the end of day.
• Assist with the opening and closing of store.

Skills Required -

• Previous experience working in retail
• Proficiency in using Microsoft office.
• Good analytical skills to create and analyze reports, sales statistics and spreadsheets.
• Strong, friendly, customer service skills. 
• Excellent leadership skills and the ability to work with teams. 
• Strong communication and interpersonal skills. 
• Great attention to detail for purposes of attractive marketing displays and maintaining store appearance.
• Outstanding salesmanship to assist customers with their needs. 
• Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
• Good physical health with the ability to spend long hours standing. 
• Progressive disciplinary knowledge

PLEASE NOTE: This description is only a summary of the basic Duties, Responsibilities, and Competencies necessary to be able to perform this job satisfactorily. You will be expected to perform other tasks necessary within the organisation.