Job Brief:

Brave Achievers, a leading Tech Company is seeking for an IT support, responsible for providing support to critical infrastructure and applications. The ideal candidate is expected to interact with servers, security, databases, SaaS products, and various groups within Information Technology.

Responsibilities:

• Hands-on IT system administration, security, and cloud infrastructure support.
• Installation, configuration, and troubleshooting of hardware and software systems
• Create the necessary documentation for the changes taking place within the tech industry or on emerging new technologies.
• Work with our solution architects to implement infrastructure changes, implement new technologies so as to ensure improved performance, scalability, reliability, and resiliency.
• Provide technical direction through the roadmap process and ensure architectural consistency, knowledge management, testing, and disaster recovery plan.
• Demonstrate ability to build sophisticated systems through networking, computing, and storage technologies whether on public cloud, hybrid or on-prem.
• Incident problem management
• Cross-functional collaboration: Ability to lead and work with Software Development, IT, Development Operations, and to Execute and Develop Processes.
• Ability to prioritize tactical work requests, and ongoing responsibilities so as to ensure that the end goals are met.
• IT Inventory tracking, monitoring, logging, scanning for vulnerability, key/password management, device management, and SSO.
• Ensure security system compliance

Skills Required:

• 1-2 Years of experience
• B.S Degree in Computer Engineering, Computer Science, or any other Technical Disciplines and Equivalent Work Experience.
• Installation, configuration, administration, and management of major software and hardware components.
• Strong analytic, problem-solving, and troubleshooting skills
• Strong communication skills (Verbal, written, presentation, and negotiation)
• Strong ability to self-learn new technologies