Job Brief:

Job Description

• Pay: Hourly. Commensurate with experience.
• Shift Hours: Day Shift - Hours will vary. 

What's in it for you as a Call Center Rep:

• Training and ongoing coaching to learn and develop highly desired skills. 
• A place where you can help members and teammates in meaningful ways. 
• #DadJokeThursdays and #AppreciationFriyays (ask us about what this is)
• Full Benefits Package, Sundays off, 10 paid holidays. 
• A job that looks great on a resume! 
• All the coffee your heart desires. 
• Halfway decent potlucks.

What you'll do as a Call Center Rep: 

• Assist members by phone with questions regarding their accounts.
• Educate members on credit union products and services.
• Process basic financial transactions: transfers, check orders, loan payments.

Qualifications

Must Haves:

• Previous customer service experience (6 months)
• Must have a pleasant and professional speaking voice.
• Confidentiality and attention to detail is a must.
• Teachable, Can-Do Attitude, A Sense of Humor :)

Nice to Haves:

• Previous Call Center Experience
• Previous Financial Institution Experience
• Bilingual in Spanish

Additional Information

All your information will be kept confidential according to EEO guidelines.