18 Mar 2024
Job Brief: Contacting current and potential clients to inform them regarding the product and service.
Answering all queries and questions regarding the company and product.
Understanding customers' requirements by asking questions and closing the deal.
Keeping the customer database maintained and updated.
Responsibilities: Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications
Skills Required : Skills a telecaller should have to become successful are excellent communication skills, typing skills, technical proficiency, problem-solving skills, persuasiveness, patience, and persistence