20 Mar 2023
Job Description
We are looking for Senior Security Network Engineer join one of our projects in the banking sector.
English language technical level and French are mandatory and language is an added value.
Tasks description:
Incident and request management:
· Monitor and follow-up incidents and requests reported to I & amp; P Technical Operations team via approved channels (ServiceNow and email)
· Be able to provide expert level advices to lower support lines of external providers, or internal teams, supporting THE CUSTOMER infrastructure
· Aim at the resolution of any incident as fast as possible
· Troubleshoot incident if required and requested by THE CUSTOMER management
· Act as escalation point for critical incident
· Coordinate efforts from several teams, including external providers, for complex/cross-technologies incident
· Escalate issues to vendor if necessary and do follow-up
· Work on Post Incident Report if required and requested by THE CUSTOMER management
· Act as entry point within THE CUSTOMER for most of the technologies supported by the third party supplier
· Participate to incident review meetings and service review meetings with service providers
Change management:
· Submit if necessary, monitor and follow-up changes within team technical scope
· Be able to provide expert level advices to lower support lines of external providers, or internal teams, supporting THE CUSTOMER infrastructure for change scope, planning and preparation
· Validate change result performed by external providers
· Coordinate complex changes if required and requested by THE CUSTOMER management
Project management:
· Act as owner of technical aspects of projects and support THE CUSTOMER infrastructure
Problem management:
· Monitor and follow-up problems within technical scope and provide resolution options to THE CUSTOMER
Capacity, performance and obsolescence management (*):
· Monitor, report and analyze technologies within agreed technical scope
· Provide detailed reports aligned with THE CUSTOMER standard requirements
· Ensure proper follow-up of the licenses and Certificates used within the technologies in scope
Domains and technologies:
Routing and Switching
o Cisco
Firewall
o Checkpoint
o FortiNet
o Palo Alto
VPN and SSL
o IPSEC based on Fortinet
o IPS based on Fortinet and Palo-Alto
o SSL Web VPN based on Pulse
Load balancing
o F5 (LTM & ASM modules)
Requirements
Must Have:
Benefits
Mid-Senior Level
Full Time
Brussels Bruxelles-Capitale, Région de Belgium