Job Brief:
Position: General Manager
Location: Tweed Heads, NSW
Job type: Full Time, 38 hours/week
Salary range: AUD 120,535 - 130,000

The following is a job description for the role of Structural Engineer at SkyCiv Pty Ltd.

Purpose: To test, verify, improve and assist the development of SkyCiv structural analysis and design software, under the core product values of SkyCiv.

Main Goals: Verifi cation of software, assisting in structural engineering advice and using structural design experience to assist users through customer support..

Reporting to: Development Team, CEO, CTO

Responsibilities:
Technical Support & Customer Assistance

• Provide expert guidance to users on structural analysis and design using SkyCiv software.
• Assist clients in troubleshooting technical issues and optimizing their workfl ow.
• Educate users on best practices and industry standards for structural engineering.
• Providing assistance to the development team for general structural engineering questions

Software Testing & Quality Assurance

• Conduct rigorous testing of SkyCiv software to ensure accuracy and reliability.
• Identify and report bugs, inconsistencies, and areas for improvement.
• Collaborate with the development team to enhance software performance.

Product Development & Innovation

• Contribute engineering expertise to the development of new features and tools.
• Provide insights into industry trends and customer needs to drive innovation.
• Validate software calculations and ensure compliance with global engineering codes.Content Creation & Knowledge Sharing
• Develop educational materials, tutorials, and documentation for users.
• Write technical articles and case studies to showcase the software’s capabilities.
• Conduct webinars and training sessions to engage and educate clients.

Client Engagement & Business Growth

• Support sales and marketing teams by demonstrating software capabilities to potential clients.
• Gather feedback from users to improve the product and enhance customer satisfaction.
• Assist in developing tailored solutions for enterprise clients and large-scale projects.

OTHER REQUIREMENTS

• Bachelor or higher in either Civil, Structural or Mechanical Engineering
• Ability to work and thrive in a fast-paced environment
• Strong communication skills and the ability to work in a team environment
• Close attention to detail and duty of care
• The ability to work autonomously