Job title: Account Executive

Employment: 12-Month Fixed Term Contract

Location: Aberdeen Office Based / Hybrid

Salary: Excellent basic salary. Additional benefits include Private healthcare, Health Cash Plan, Group Income Protection, Critical Illness Cover, Life Assurance, Access to Perkbox Platform, Cycle to Work Scheme

A bit about us

Absoft, an SAP Partner with over 30 years’ SAP experience, is looking for an Account Executive to join our Sales and Marketing Team on a 12-month FTC.

We are an independent UK-based consultancy with a people-centric and collaborative culture focused on employee well-being, learning and development and creating an excellent place for our people to work.

We provide wall-to-wall SAP advisory, implementation, development and support services. Our mission is to deliver business process solutions of enduring value to our customers, through a combination of technical expertise, best practice and innovation.

A bit about the role

Key tasks and responsibilities of this role will include:

• Responsible for developing and maintaining relationships with Absoft’s customers.
• Manage and maintain contractual and commercial requirements within assigned accounts.
• Engage with clients to forge trust and loyalty, whilst building strong relationships.
• Drive strategic conversations beyond transactions, to add-on and renewal business within assigned accounts.
• Perform account planning, coordinating with pre-sales, project managers, and consultants to ensure alignment of projects and ongoing work.
• Coordinate cross-functional customer teams.
• Coordinate and prepare high-quality proposals and manage large-scale bids and tenders when required.
• Manage customer review sessions alongside preparing and presenting reports to internal and external stakeholders using key account metrics.

What we want from you

• Account management/business development/customer service experience is advantageous.
• An interest and drive to acquire a thorough understanding of customer needs and requirements.
• Experience collaborating with internal teams (pre-sales, project management, consultants).
• Experience in managing customer renewals and nurturing end-to-end relationships with multiple levels of an organisation.
• Ability to quickly adapt to changing customer needs.
• Ability to serve as the link between the customer and the internal team, to establish and expand trust with key stakeholders.
• Experience working in a technology or software company is desirable.
• Experience partnering with internal team members on account strategies.
• Excellent verbal and written communication skills.
• Good time management.
• Ability to plan work, organise own workload, and engage others in a timely manner.
• Presentation & negotiation skills.
• Commercial awareness, focus & responsibility.
• Deadline driven and self-motivated.
• Sound knowledge of Microsoft Excel, Project, Word, PowerPoint, and Outlook.